Frequently Asked Questions

Question 1

How does delivery work?

Accepted Answer

We deliver our floral arrangements throughout Yerevan and surrounding areas. Delivery is available 24/7, and we work to ensure your flowers arrive fresh and beautiful. Delivery time and prices depend on your location.

Question 2

How can I place an order?

Accepted Answer

You can place an order online through our website, by calling us, or by sending us an email. We also accept orders through social media. Our team will help you choose the perfect bouquet for your occasion. Payment can be made online with a bank card, and in the future also through Idram. If you order flowers or accessories for pickup (not delivery), you can pay for your order when you collect it at our store.

Question 3

Can I order a custom arrangement?

Accepted Answer

Yes, we specialize in creating custom floral compositions. Simply contact us and tell us about your vision, budget, and timeline. Our experienced florists will create something that perfectly matches your desires.

Question 4

What payment methods do you accept?

Accepted Answer

We accept cash on delivery, bank cards, and Idram. All online payments are secure and processed through secure payment systems.

Question 5

How do I care for my flowers?

Accepted Answer

Our flowers arrive fresh and hydrated. We recommend cutting the stems at an angle, changing the water every 2-3 days, keeping them away from direct sunlight and heat. We'll provide detailed care instructions with your order.

Question 6

Do you prepare flowers for events?

Accepted Answer

Yes, we specialize in event decoration, including weddings, birthdays, corporate events, and special celebrations. Contact us with your event details, and we'll create an unforgettable floral experience.

Question 7

What is your return policy?

Accepted Answer

We work to ensure your order is perfect. If you're not satisfied with your purchase, please contact us within 24 hours. We'll work to resolve any issues and ensure your satisfaction.

Question 8

How can I contact you?

Accepted Answer

You can contact us by email (Info.avenuedesfleurs@gmail.com), by calling (+374 55 35 30 00), or by visiting our studio in Yerevan, Pushkin 50. We're available 24/7 and happy to help you.

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